Snagmate Defects Management System

Snagmate is a user friendly and easy to use visual defects management mobile application for property owners. It replaces the error prone and lengthy process of using pen and paper to log in defects by allowing the users to use the camera enabled mobile phones or tablets to capture a photo of any “Snag” (aka “Defect”) or inspection made and submit it online to the relevant parties.

The end results of using Snagmate is an improved customer service experience when it comes to dealing with property related Snags or defects.

The main features of Snagmate includes:
1.Ease of submission and tracking of snags and defects.
2.Hassle free and user friendly software interface.
3.Visual and photo records of snags and defects.
4.Sync and back up to the backend using mobile data (3G or LTE) and Wifi.
5.Increases overall productivity and response time in defects management process.
6.Reduction in manpower costs and all project data can be customised by project staff.
7.Effective management reporting for users with professional looking summary reports readily accessed 24/7 on smartphones and tablets.
8.Used by property developers, main contractors , site inspection teams, property owners and consultants. - customizable to individual users.
9.Full audit trails incorporating author date, time and date stamping.
10.Time and costs savings.